Client reviews

Quanstrom Financial reviews

Reviews from our Google Business Profile, shown word for word with each client's first name and initial. You can read the full set on Google.

5.0 from 234 Google reviewsRead them on Google ↗

Hi, We would like to leave feedback for our mortgage advisor Toby who works in Eastbourne. We have met several mortgage advisors before we made decision to work with Toby. From the beginning Toby was very informative and clear with all the products we could choose from. He worked at our pace and processed all paperwork very fast. We were able to contact him at any time and he would always have time to answer our questions. We are very grateful for Toby's hard work, advice and support.

Zuzana K.

Google review

Toby has provided and absolutely incredible service, I have recommended him to pretty much everyone I know already as he has made what I thought to be a stressful journey so straight forward and simple! He has made this such a personal and memorable experience, I was so clueless being a first time buyer and can honestly say that he addressed every single one of my excessive questions aha! Thank you Toby!

Amber C.

Google review

Absolutely amazing. Toby Quanstrom did everything to get us best possible mortgage in just a few days. Excellent communication. Recommend to everyone who needs a GOOD BROKER. Thank you very much.

Tomasz P.

Google review

Our mortgage advisor, Toby was absolutely fantastic from start to finish. We can certainly recommend his services to anyone who needs a mortgage. His definitely made the whole process much easier. Must say everytime we got some questions he was always happy to answer and chat about it. We can honestly say Toby is very helpful, qualified and super nice ☺️

Aleksandra S.

Google review

Toby has been absolutely fantastic from the very start. He is clearly an expert in his field and he helped us achieve a mortgage deal even though the odds were against us with only 1 full year’s tax return. Toby worked through our finances, came up with a plan of action, and got us a mortgage offer better than expected. A very professional service all the way through and we would highly recommend anyone that seeks mortgage advice to book an appointment with him. Great work, we will recommend you to all of our friends. Thanks again!

Matt

Google review

Very honestly, I do not think there is a better mortgage broker service than Toby's. From start to finish, the whole process was just the smoothest we have ever experienced. Not to say that Toby maintains the professionalism whilst at the same time makes it feel like a non formal process and an easy one to go through. Also, Toby kept us updated the whole time and is always available to answer our questions. We are first time buyers and we had a lot of queries to which Toby did not hesitate to answer promptly and clearly. Amazing service, if there were 10 stars, I'd give them. Keep up the amazing work!

Rita P.

Google review

I would highly recommend Toby! He has been knowledgeable, communicative, friendly and supportive every step of the way. He has an amazing way of simplifying and breaking down the process and guided me through things that were completely new to me. I will continue to recommend him to friends and will use him again in the future.

Brenda A.

Google review

Toby really made the process of purchasing a new home so smoothly, continuously keeping you in the loop and always approachable and responsive to whatever questions I had - thanks, again!

Maryam

Google review

I contacted Toby a few weeks ago after being let down by a large online broker. I still cannot believe how professional Toby has been and how personal the whole service felt. I was kept up to date 100% of the time and it really felt like the project was a priority for him. He's extremely competent, knowledgeable & super quick in everything he does. Cannot recommend him enough. Thanks again for all you've done!

Toby W.

Google review

Excellent knowledge from Toby. Suggested ideas for remortgage that we hadn't thought of. Quick to respond to questions. Will be using him again. Thank you Toby

Sarah S.

Google review

Toby has been extremely helpful and responsive during my mortgage application process; I have had a million questions regarding our budget and have been running what if scenarios by him while we were looking for a property, all answered quickly and he’s able to jump on a call if anything needs more explanation. Would definitely recommend!

Rose A.

Google review

I am writing this on behalf of my mum. Her mortgage advisor Toby has been brilliant during her fairly stressful move. Toby kept her updated throughout the process and went above and beyond to help move things along. Incredibly knowledgeable and refreshingly honest.

Harry B.

Google review

Very please with the service received. Toby is a well knowledgeable broker. He has always given me the best advice possible. Very responsive and attentive. 100% recommended.

Raquel R.

Google review

Toby was amazing from start to finish. As first time buyers we were probably a huge pain asking so many questions (repeatedly) but nothing was too much for Toby. He was friendly and professional and managed to get us a better mortgage than our bank and many others. We were updated the whole way through. Highly recommend him. Thank you again Toby, from the Vickers x

MJ V.

Google review

From our opening discussion through to the conclusion of our mortgage activities Toby has been superb. He listened to our ramblings on our needs. Explained fully all aspects of what we were trying to achieve. Clearly outlining the cost implications to us and absolutely made sure that we have a clear understanding at each stage of the process, continually updating us each step of the way. His priority was to find us the best and most appropriate deal for us. Which he did. Our communications with him were never rushed if by telephone and prompt responses if by email. He has provided us with outstanding service. We have within our family used him before (with the same outstanding service) and will continue to do so if the need arises in the future.

Lynn L.

Google review

Thank you Toby for your assistance throughout the loan process. You have been helpful, friendly and professional. I cannot fault your company. I will certainly recommend your services to anyone I know who needs a mortgage.

Joanna M.

Google review

Absolutely nailed a stress free and timely mortgage application which progressed to an offer in days rather than weeks - highly recommend

Todd H.

Google review

Couldn't recommend Toby enough. Great service & very efficient. Thank you for all your help!

Liam F.

Google review

I would happily recommend Toby, he has kept on top of the mortgage process from the very start, ensuring the best rates could be set before they increased. All done brilliantly in what are currently very challenging times.

Alan P.

Google review

Toby is very helpful, reliable, responsive, and an expert who thoroughly understand the market. He makes the mortgage application so much easier for me as a first time buyer. I would highly recommend him to others.

Marten L.

Google review

Toby was fantastic. He really went above and beyond for us and made it as smooth as possible. We were stress free and he was so positive. He definitely was a great asset and his skills and knowledge were evident. He kept us informed of everything. We greatly appreciate all Toby did for us.

Shini V.

Google review

Fantastic service! Would highly recommend Toby Quanstrom!

Beverley H.

Google review

Toby has been a massive help to my fiancée and me in getting a mortgage. We were starting to think it wasn't possible but Toby made it happen. Thank you so much Toby. Highly recommend this guy. Very professional, friendly and so helpful!

Michael G.

Google review

As a first time buyer, Toby was incredibly helpful in explaining different terms used in the property world, alongside walking through how the process works. Fully recommend their services!

Google reviewer

Google review

I was recommended to Toby by a friend that has used him on more that one occasion and was not disappointed. My house purchase had stalled with another lender due to it being a ‘specialty’ house, as it was listed. This proved not to be a problem to Toby, who instantly found me a new lender, AND came in at a lower interest rate as my previous lender. A job professionally and speedily done. He’s a keeper! Ps. My offer expired due to a delay in the purchase. Toby not only managed to get the offer extended for a further six months, he also has got the amount raised, as I recently had a pay rise. It’s a win, win, win.

Gary K.

Google review

Highly recommended Toby. 1st time trying to buy a property and he has been there 100% to help me along the way. Sorted my mortgage in no time and always available to answer my many questions that I have. He has helped make the whole experience a lot easier for me.

Andy C.

Google review

For two first time buyer with no knowledge of mortgages, Toby made the entire process as stress free as possible. Outstanding service in not only answering any questions we had but keeping us updated with the application. Toby will always go the extra mile to get the best possible deal for anyone! Thank you once again Toby. Billy & Sonia.

Billy F.

Google review

Great advise and happy to help with any concerns or questions. Amazing response time and very friendly. Highly recommend.

Kyrah I.

Google review

I can’t recommend Toby enough! He has been absolutely amazing from start to finish, getting us not only the best mortgages (offering us way more than any bank we went to), but finding agreements that work for us. Not only that but he’s very friendly and approachable spending time to understand us and what we need (not to mention he’s very easy to contact - unlike other companies!) making the overall process enjoyable and ultimately turning an incredibly daunting process into something quick, easy and painless. Thank you so much Toby!

Kate H.

Google review

At first I was reluctant to get a mortgage broker but it was honestly the best decision I made. Toby Q is absolutely fantastic to deal with. He is very professional and knowledgeable in what he does. He explains things thoroughly and gives updates throughout the mortgage application process. Toby definitely goes above and beyond in ensuring what could be a very stressful process goes as smoothly as possible. I cannot recommended or thank Toby enough. He’s an absolute star and worth every penny of the broker fee!!

Nyasha

Google review

Reviews describe individual clients' experiences. Every client's circumstances are different, so what lenders may offer you will depend on yours. Reviews are copied from our Google Business Profile without edits.

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