Contact us
Let's talk about your mortgage
Book a free consultation, give us a call or send us a message. We aim to reply within 24 business hours, and usually on the same day.
Book a free consultation
We aim to reply the same working day.
Prefer to pick a time?Choose a slot in our diary
We'll only use your details to respond to your enquiry. See our privacy policy.
Your first call
What to expect
15 to 30 minutes
Your first call usually takes 15 to 30 minutes, by phone or video.
No documents needed
Just a rough idea of your income, outgoings and what you're planning.
No obligation
Your first consultation is free, and we'll explain any costs before you decide to go ahead.
Fees vary depending on your circumstances - get in touch and we'll explain any costs clearly before you proceed.
Your mortgage journey
From first call to collecting the keys
Here's how it usually works. We'll keep you updated at every step.
Free consultation
A quick chat about your plans, by phone or video.
Fact-find
We gather details about your income, outgoings and goals.
Research
We compare lenders across the market for your situation.
Recommendation
We explain the mortgage we recommend, why, and what it costs.
Agreement in principle
An early indication of how much a lender may lend.
Application
Jessie submits your application and keeps it moving.
Mortgage offer
The lender completes its checks and, if all is well, issues your offer.
Completion
Your solicitor completes and you collect the keys. We'll stay in touch.
Before you get in touch
A few answers to the questions people ask most.
Is the first consultation really free?
Yes. Your first consultation is free and there's no obligation to go ahead. We'll explain any costs clearly before you proceed.
Do I need any documents for the first call?
No. A rough idea of your income, regular outgoings, deposit or current mortgage balance, and the price of the property is plenty to start with.
How quickly will you reply?
We aim to reply within 24 business hours, and usually on the same day. If it's urgent, please call us on 01323 364432.
Can we meet in person?
Yes, by arrangement. Most clients find phone or video easiest, but if you'd rather meet face to face, let us know and we'll arrange it.